Business Operations Analyst - Strategy Team

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Are you positive, passionate and hard working? You may be what we are looking for!

Founded in 2000 and headquartered in Lehi, Utah, Solutionreach is the leading provider of patient relationship management software. The company’s SaaS platform revolutionizes provider-patient relationships and optimizes the patient experience by delivering the right message to the right patient at the right time. Solutionreach has experienced greater than 45% compounded annual growth rate in recent years. Today the company has more than 600 employees and is approaching $100 million in annual recurring revenue.

The Business Operations team partners with Solutionreach’s leadership team to drive key strategic initiatives, address critical business challenges and implement data-driven operational improvements.

You will be responsible for driving key initiatives that lead directly to revenue acceleration, cost efficiency and organizational scalability. You will have direct exposure to and work closely with executive leadership to develop strategy and execute key business initiatives. You will be responsible for all aspects of initiatives, from data analysis and deriving insights to managing the project and leading teams to execute on your findings. To keep pace with the company’s growth, you will get to dig in and help the company translate strategy to direct impact.

How you will help Solutionreach:

  • Work in partnership with Solutionreach senior leadership to identify business opportunities and build operational plans to execute against these opportunities.
  • Develop dashboards and track key operational metrics at a management level.
  • Perform high-quality data analysis on opportunities such as customer onboarding efficiency, customer retention, and customer marketing outreach.
  • Manage projects from start-to-finish and drive cross-functional cooperation.
  • Provide strategic and operational expertise across cross-functional teams.
  • Communicate findings to management and to the broader organization.
  • Thought-partner with the leadership team on ways to drive new & data-driven approaches to entire customer lifecycle.


  • 1+ years of experience in consulting, investment banking, finance, private equity, or strategy at a leading tech company; experience with a rapidly scaling business is a plus.
  • Exceptional executive communication skills.
  • Aptitude to solve complex problems with structured frameworks and deliver concise recommendations.
  • Experience partnering with management and influencing leadership.
  • Highly analytical with ability to create financial and statistical models.
  • Strong business acumen (ability to translate strategic business decisions into operational implications).
  • Comfort with ambiguity in a fast-paced environment.
  • Low ego attitude with a willingness to shift from high-level critical thinking to stepping in and helping to drive implementation alongside functional teams.
  • Advanced Microsoft Excel skills required; working knowledge of Microsoft Power BI a plus.
  • BA or BS from top university.

Get in on all the awesome at Solutionreach!

  • Health, Vision, and Dental plans administered through Select Health, VSP, and Educators Mutual Insurance.
  • Health Savings Account with up to $1,750.00 Employer Contribution for Employee +Family.
  • PTO accrual of 15 days year one, 19 days year two, and 22 days year three and beyond.
  • 401K with 3% Employer match.
  • Life and AD&D Insurance – Employer pays 100%.
  • Voluntary Life insurance.
  • Short-Term Disability.
  • Long-Term Disability – Employer pays 100%.
  • Group Voluntary Hospital & Critical illness plans.
  • Employee Assistance Program.
  • An on-site fitness facility, with yoga, crossfit and total body work-outs, lead by instructors!
  • Bagel Tuesday, Monthly Birthday Lunches, Team lunches, Food Trucks, Unlimited soda and snacks, Ping-pong, Foosball, Mario Kart, Hover boards, and opportunities to go on an all expenses paid trip!
  • An on-site fitness facility, with yoga, crossfit and total body work-outs, lead by instructors!
  • Charity Donation matching -- we match, dollar-for-dollar, charitable donations up to $250 per Solutionary, per year.

Solutionreach, Inc. is an Equal Opportunity Employer and an E-Verify participant.

All activities must be in compliance with Equal Employment Opportunity laws, ADA regulations, and other regulations, as appropriate.

Location: Lehi, UT
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